Standard Returns

We understand situation happen!  If you no longer need this product or need to return it for any reason without damages or defective claims, you may do so within 30 Days from delivery. However, if you need to return your order after 30 days, there will be a 20% restocking fee.

Damaged Items

Customers must report any damaged items within 7 business days of delivery. In such cases, return freight will be covered.

Shortages

For any shortages, you must report the discrepancy within 5 business days of delivery. The refund for the return freight will be calculated at the time of processing.

Defective Items

All returns for defective items are accepted within 25 days of the date of delivery. No exceptions.

Important Note for LTL Shipments

If a shipment arrives damaged, please note you MUST refuse the damaged shipment. Obtaining a claim from carriers with a Proof of Delivery (POD) indicating it was signed for in good condition will not be accepted.

We appreciate your understanding and cooperation with our return policies. If you have any questions or need further assistance, please feel free to contact our customer service team at [email protected], call us at 866-754-4376, or chat with us!